Keeping stats
A long time ago I was thinking of opening a full time dojo. I joined EFC, who at that time was the big company for learning how to run a martial art school. One thing they really stressed was to keep statistics on your various business processes. For instance, knowing why the new student walked in your door (yellow pages, flyer, etc?). How many phone calls you get per day. Which students haven't been to class in the last week. People think that you just sit back during the day and relax, but you running a good school is a full time job.
Allie,
What are the most important stats you keep? Attendence?
John Lindsey
Oderint, dum metuant-Let them hate, so long as they fear.