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Thread: Account Access Help

  1. #1
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    Default Account Access Help

    Greetings,

    Any help would be appreciated in accessing my original E-Budo account under user name Robc. I've tried multiple times to reset my password for that account however it does not appear that the password reset email is being generated. I've set up this account solely to post this help request.

    I'd be glad to provide any validation info you require for the original account.

    Thank you for considering,

    Rob Canestrari

  2. #2
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    Default

    Hello,

    I think my colleague Anders will help you as soon as he reads this e-mail. He handles the technical side; I handle the general admin side.

    Best wishes,
    Peter Goldsbury,
    Forum Administrator,
    Hiroshima, Japan

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  4. #3
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    Default

    Quote Originally Posted by Rob Canestrari View Post
    Greetings,

    Any help would be appreciated in accessing my original E-Budo account under user name Robc. I've tried multiple times to reset my password for that account however it does not appear that the password reset email is being generated. I've set up this account solely to post this help request.

    I'd be glad to provide any validation info you require for the original account.

    Thank you for considering,

    Rob Canestrari
    Hi

    OK I the email for password reset most likely work, since it regularly work for others. It probably end up in a spam folder in your email account.
    Your old account use a yahoo email, are you checking that email account?

    Anyway, I manually reset your password to the same as you have in your email before the @. Please change this to something you can remember and that are safer.
    Let me know id there is any problem or if this worked out for you.

    /Anders
    Anders Pettersson
    www.shorinjikempo.net - www.shorinjikempo.se
    半ばは自己の幸せを、半ばは他人の幸せを - 宗 道臣
    "Nakaba wa jiko no shiawase wo, nakaba wa hito no shiawase wo" - So Doshin

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  6. #4
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    Default

    Thank you both. I did check spam and filtered mail (multiple times/multiple days) and I do actively use the Yahoo address. The instructions regarding the password reset did not work for me or perhaps I have misunderstood. Is it possible to send a reset email to the Yahoo address? Thanks for your patience and help.
    Rob Canestrari

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  8. #5
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    Quote Originally Posted by Rob Canestrari View Post
    Thank you both. I did check spam and filtered mail (multiple times/multiple days) and I do actively use the Yahoo address. The instructions regarding the password reset did not work for me or perhaps I have misunderstood. Is it possible to send a reset email to the Yahoo address? Thanks for your patience and help.
    Rob Canestrari
    Hi

    If you read again what I did you can see that I already manually changed your password (there is no way to manually send a reset email).

    So log in with your old account, you know the username, and your new (current) password is what I wrote in the quote:
    I manually reset your password to the same as you have in your email before the @.
    But please change your password to something that other people can't figure out after you have logged in.

    /Anders
    Anders Pettersson
    www.shorinjikempo.net - www.shorinjikempo.se
    半ばは自己の幸せを、半ばは他人の幸せを - 宗 道臣
    "Nakaba wa jiko no shiawase wo, nakaba wa hito no shiawase wo" - So Doshin

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  10. #6
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    Thank you very much, Anders. All set!
    Rob Canestrari

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