...Community confidence • Across the country, deaths of unarmed civilians by law-enforcement officers have sparked controversy and changes in how at least some police deal with civilians.
The primary buzzwords in the shift? "Police de-escalation training." The new approach seeks to build community confidence in police — something that also demands two-way communication and transparency.
At the heart of de-escalation is slowing things down, Brown said. Buying time gives police more options to keep an encounter from igniting into violence.
Some aspects of tactical training that fall under de-escalation are not new. For years, police have been instructed to keep a safe distance and stay close to cover when approaching potential danger. Those tactics are aimed at providing time for them to seek nonviolent outcomes, rather than forcing a self-defense scenario that could end badly.
Newer techniques in de-escalation involve verbal communications that are not commands but are intended to open dialogue with a potential suspect. Politeness and empathy are emphasized, Brown said.
De-escalation should also take into account the demeanor of suspects: Are they nervous, frightened, drunk, unstable?
"We teach our officers to read a situation and communicate," Brown said. "That provides all kinds of options."
Salt Lake City police also receive disengagement training — to take stock and determine when it is advisable for an officer to back away from a dicey dispute, particularly when groups of people are involved.
Not least among the new strategies is training in bias. Officers should recognize that people of different cultures and races may react differently to police presence.
Some veteran patrol officers pooh-pooh the new approach. Nonetheless, police training is evolving toward a softer approach that fosters cooperation rather than ultimatums and violent arrests.
"It's a two-way street," Brown said. "When you give respect, you get respect."
Residents speak up • Barker's January 2015 death spawned a grass-roots movement of Salt Lake City residents who sought change in police procedures. Members of the Community Coalition for Police Reform — including activists from other community groups — approached the administration of then-Mayor Ralph Becker and former Police Chief Chris Burbank with little success, said Heidi Keilbaugh, Barker's partner.
Only after a protest she helped organize in the wake of the shooting of Mohamed did the administration of new Mayor Jackie Biskupski invite group members to meet with police, she said. They now hold regular discussions with Brown and other officers.
"The main driving force behind this is that no one should have to experience the death of a loved one who died needlessly," Keilbaugh said. "We can do better."
She sees the group playing the role of "common-sense consultants" with the aim of helping cut through red tape at the police department and City Hall.
Another member of the group, Deeda Seed, a former Salt Lake City councilwoman who also served as chief of staff to former Mayor Rocky Anderson, said the new access to the police department is unprecedented.
"We have never had this kind of openness with the police — ever," Seed said.
Brown and his officers have listened, she noted, and the department is making progress.
"We have a real opportunity to do this the right way. But we have to better understand each other," Seed said of interaction between residents and police. "We're very concerned about understanding what our police officers do and why they do it."
The Barker, Taylor and Mohamed shootings show more must be done, Seed explained.
In the Barker case, the officer did not appear to take into consideration the demeanor of the man who was seeking work shoveling walkways. He was clearly under stress before he hit the officer, Seed said.
The officer was responding to a call of a "suspicious person" who may have been a burglar.
"What the officer should have done was back away and call someone else [for backup]," she said. "Instead, he pushed and pushed and it led to a horrible tragedy."
The video of the Taylor shooting is equally disturbing, Seed said. An officer approached Taylor, who was walking away from a convenience store. The officer, who had responded to a "man with a gun" call, commanded Taylor to turn around and show his hands, which were tucked into his sweatpants. When Taylor turned and raised his shirt, he was shot dead.
In neither the Barker nor the Taylor shootings did officers follow the time-honored training of leaving space and obtaining cover.
Other de-escalation techniques also appear to be missing...